A 99.9% Server Uptime
The benefit of developing your own cloud hosting system is that you don’t have to worry about compatibility issues – you design a particular set of software tools in such a way so as to work with a particular set of hardware elements. The end result is something considerably more stable and reliable, since there are much less possible chances of failure. We’ve built our cloud hosting platform using time–tested hardware parts as well as a heavily tweaked version of Security–Enhanced Linux in order to create a totally riskless home for your personal websites.
This is why, with all our Linux cloud hosting packages plans we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is crucial to also set up your own network architecture. For this reason, we set up a custom–configured internal network in each one of our data center facilities. Relying on top–notch Juniper routers and switches, our internal network allows for faster–than–light data transfer speeds and is completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center as well as in our Australia located data center, regardless of which web hosting plan you have picked.
A 30–Day Money–Back Guarantee
Despite the fact that we have done our best to lessen all possible risks with our cloud hosting packages and even though our company provides premium tech support, sometimes the customer simply isn’t satisfied with what we have to offer. Or he wants to migrate to a more robust hosting service, like a virtual private server or even a dedicated hosting server.
That is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not satisfied, you will get a refund.
24/7 Technical Support
If you have ever had to wait for hours for a response, you know how frustrating this can be, especially if your site is on the line. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be here for you and they will answer you within one hour. And the best part is that their average response time is just 20 minutes!