Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Solution Guarantee

  • Our technical help staff is working 24x7 to respond to every one of your service demands. Every ticket you send out to us is going to be answered within maximum 60 mins. If your situation calls for some help from an admin, we are going to forward the ticket to the technician on duty and will inform you that the situation will soon be resolved.

  • Top quality support service
  • Top–quality Tech Support Service

  • Our technical support crew will be online for you 24/7 to to take care of all service inquiry tickets that you send to us. We offer customer assistance for all software programs that are installed in advance on your hosting server. These include our in–house built Online Control Panel, the chosen OS and also the server management panel (with regards to the VPS type).

  • Intuitive help center
  • A Descriptive Help Section

  • A thorough and constantly updated collection of articles is included in our in–house built Online Control Panel. It gives you quick tips about how to conduct all the important website control jobs. The Help zone includes comprehensive how–to article tutorials and step by step video lessons. You can open the Help area by hitting the Help or Video buttons in the upper right corner of each Control Panel section.