Lots of individuals who begin using their very first web hosting account, or change companies, usually have queries with regard to how given operations are performed or chance upon problems when setting up various things, including e-mails, website settings, etc. This is why, a lot of web hosts have prepared documentation with frequently asked questions and issues so as to help their clients obtain info quickly and seamlessly. As a result, the customer care team representatives can devote more time to actual problems that given clients may be experiencing, since the solution for the smaller things will already be available on the World Wide Web and clients can cope with them without getting in touch with the help desk staff. Having in-depth documentation is essential, particularly for new clients with no past experience at all, as the hosting service involves a huge amount of functions and many individuals can get baffled about what to do. A good knowledge base can both help you execute the tasks that you want and get to know how the web hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

All Linux cloud hosting packages that we’re offering feature an extensive knowledge base where you can find everything you should know in regards to your web hosting account. Regardless of whether you plan to create a brand-new database, to redirect a domain name using an .htaccess file or to create an e-mail address on your desktop computer or telephone, you can simply read our step-by-step help articles and all the information that you require will be there. When you go to a particular section of the Hepsia Control Panel, you will see articles that pertain to the features that can be accessed through it. In case you’d like to see the entire article collection and get informed about all the functions that Hepsia is offering, or simply to read general info about the hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost to encompass any issue that you might experience, but in case you do not find the information that you need, you can always get in touch with us, as our tech support team representatives are at your disposal around the clock.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated packages include in-depth online documentation where you will see info on all the features that our created-developed Hepsia hosting Control Panel comes with, together with solutions to various questions and issues that you might confront. All user guides offer thorough explanations, so you won’t need to worry about missing something if you’re planning to export a MySQL database, for example. The troubleshooting articles cover a variety of tenable causes of certain issues and the solution for each of them, so in case you aren’t able to send emails although you have the correct settings, for example, you can swiftly discover what the reason for this might be and rectify the issue with two or three clicks in your mail client. As Hepsia offers quite a lot of features, you will be able to find related articles in each of its sections. In case you would like to examine all help articles, you can use the Help menu, which is located in the top right-hand corner of the screen.